Wireless Presentations
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    • #31178
      Adomas DanAdomas Dan
      Participant

      Hello.

      I have areally huge problem. Yesterday I was testing screen share function on Promethean Cobalt and it worked well after few times of tryng to connect pc to tv. But today it just stopped working. I kept trying to connect but the app on pc just turns off randomly. Any fixes?

       

       

      Adomas

       

    • #31207

      Good morning Adomas,

      Thank you for your post.

      Does ScreenShare turn off randomly only on this computer you are using or does it happen on others as well?

      Please, have a look at the following article on the system requirements for ScreenShare: https://support.prometheanworld.com/article/1770.

      It might be worth to clear cache and data on the ScreenShare app and to whitelist the ScreenShare URL, as explained in this article: https://support.prometheanworld.com/article/1796/.

      Please, do not hesitate to get back in touch should you have any more queries.

      Kind regards,

      Arianna

      Promethean Technical Support

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