Interactive Flat Panels
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    • #35392
      Kitty TowersKitty Towers
      Participant

      Screen share was working on all panels last week and this morning not working.  We did notice that Panel ID changed.  Is this anything to do with an update? What do we need to do to get screen share to work again?

      Thank  you,

      Kitty Towers

      Banta Elementary School District

    • #35411
      Hussein ZaherHussein Zaher
      Participant

      Same issue her too, screenshare chrome extension is just showing connecting…

       

       

      Al Salam Schools

      • #35429
        Kitty TowersKitty Towers
        Participant

        Found out from Promethean that screen sharing was down yesterday for all Promethean users.

    • #35430
      Stacy ManuelStacy Manuel
      Participant

      We are still experiencing the issues today.

    • #35437
      Paul PrometheanPaul Promethean
      Moderator

      Hi All,

      Thanks for your patience.  ScreenShare is now fully back up and running so you should not run into any more issues connecting.

      Kind regards,
      Paul

      Promethean Technical Support

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