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    • #34261
      Emőke FataEmőke Fata

      Several/Most of my flipcharts have been spoilt with the last two updates of ActivInspire. I have macOS Big Sur version 11.5.1, ActivInspire version 2.22.69367 at the moment.

      The font of a lot of text objects has been changed making the whole text impossible to read. If I change them one by one into Arial, they look normal.

      In addition, strangely enough, a lot of images appear in a much smaller size, while clinking on the object I can see the borders showing the original size. When I try to resize them, after one click, the image becomes at least five the size of the previous one and cannot be changed anymore.

      These are the problems I have faced so far. I have started correcting my exercises, but I have so many of them that it seems impossible to finish.

      Is there a simple way how I can get back all my flipcharts the way I originally created them?

      Thank you for your kind help in advance.


    • #34265

      Hello Emőke,

      Thank you for your post.

      Due to the nature of this issue, we would like to contact you directly via e-mail with specific troubleshooting and questions.

      Kind regards,
      Promethean Technical Support

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