What is ActivInspire?
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    • #184
      Toni FletcherToni Fletcher
      Participant

      Both teacher pens work well, but neither student pens works ( 1 new, and 1 older student pen) Why?? Help!

    • #3681
      Anonymous
      Inactive

      Hi Toni, 
      Thank you for posting. 
      A couple of questions to help us troubleshoot this for you: 

      – Have the student pens worked before on this board? 
      – What operating system is on the machine connected to the board? 
      – What version of ActivInspire have you got installed? 
      – Have you got the Dual User mode activated in ActivInspire ?  
      – What is the product code for your board?  

      Thanks! 

      Reference :  00466073

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