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    • #1314
      Applications AISApplications AIS
      Participant

      Hi, the touch function of some our boards are stopping to work. We have to uninstall/install the driver every time from the Device Manager of windows. We were using windows 7 and now windows 10.
      Serial Number: ABV378PRO (We have 10 of the same model, all have the problem)
      Driver: activdriver-5.12.17
      Thanks.

    • #6669
      Anonymous
      Inactive

      Hello,

      The 378PRO boards are not touch boards to use your fingers.
      Are you speaking of the pen input on the boards?

      Thank You
      Frances
      Promethean Technical Support

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