Interactive Flat Panels
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    • #35998
      Dan MillerDan Miller
      Participant

      When attempting to use the touch function (pen or finger) it will initially not work. After a few seconds it will start to recognize touch. If I stop using touch for about a minute, it will stop working until I touch the screen repeatedly and then wait a few seconds.

      I notice when this happens that the “Device Connected” icon shows up in the system tray. It’s almost as if the board is disconnecting the touch function after a a time and the reconnecting when it senses I’m touching the screen.

      ActivPanel TP-2075
      Dell Latitude/Windows 10

    • #36002
      Karen PrometheanKaren Promethean
      Moderator

      Hello Dan,

      Thank you for your post.

      Due to the nature of this issue we are going to contact you directly via email with specific troubleshooting and questions.

      Kind Regards,

      Karen

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