Wireless Presentations
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    • #2385
      Anonymous
      Inactive

      We receive new Active touch panel. we had configure touch panel but need to know how to use ?

    • #9783
      Anonymous
      Inactive

      Hi Avi3sutar,

      Thanks for posting on the Support Community.

      The ActivPanel is designed to be a plug in device as this is treated as a HID device (touch device) with computers that are compatible (please refer to specification sheet). It will require the HDMI cable and USB cable to be connected which will allow for use with the computer.
      It is preferred that you have the ActivDriver installed for best use with a computer. If you don’t already have this installed, this can be downloaded on the link below:
      https://support.prometheanworld.com/product/activdriver

      With the new ActivPanel v4, you receive an ActivConnect G-Series with this which is an Android device which you can use to instead present lessons and interact with students rather than connecting a computer.

      You can find the quick start guide to the ActivConnect G-Series on the link below:
      https://support.prometheanworld.com/files/public/pdfs/TP-2000.pdf
      Further information can be found on our Support site under the Wireless Presentation>ActivConnect G-Series section. We do also have a video section for the ActivConnect G-Series which can help to show you how to use this.

      Is there any specific questions you need answering? 

      I hope this information helps.

      Kind regards,
      Adam
      Promethean Technical Support

    • #9784
      Anonymous
      Inactive

      Thanks for Quick Responce

    • #9785
      Anonymous
      Inactive

      Could you please call us for some technical query ?

    • #9786
      Anonymous
      Inactive

      call **Removed by Promethean**

    • #9787
      Anonymous
      Inactive

      Hi Avi3sutar,

      Thanks for posting.

      We are unable to make outbound calls, however you can contact us and we will be more than happy to assist.

      Phone numbers for Promethean can be found on the below link:
      https://support.prometheanworld.com/contact/contact-tel.html?selectedMode=2

      Kind regards,
      Adam
      Promethean Technical Support

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