Software Solutions
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    • #1018
      Wyatt CorneliusWyatt Cornelius
      Participant

      When I download the software it says that it can’t find the board when I try to connect and it says I need to download the active driver software which I did but same result.

    • #5789
      Anonymous
      Inactive

      Check this thread out. https://support.prometheanworld.com/community/topics/mac-os-10-11-el-capitan-driver There is a fix suggested which I haven’t tried. Sounds like it may be a while for the updated driver.

    • #5790
      Anonymous
      Inactive

      Hi,

      Thank you for your post.

      Note that OS El Capitan will definitely be supported by Promethean and we are currently working on a solution which will be available soon.

      Thank you

      Miguel
      Promethean Technical Support

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