When I download the software it says that it can’t find the board when I try to connect and it says I need to download the active driver software which I did but same result.
Check this thread out. https://support.prometheanworld.com/community/topics/mac-os-10-11-el-capitan-driver There is a fix suggested which I haven’t tried. Sounds like it may be a while for the updated driver.
Thank you for your post.
Note that OS El Capitan will definitely be supported by Promethean and we are currently working on a solution which will be available soon.
Promethean Technical Support