Interactive Whiteboards
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    • #260
      Mary KapcoeMary Kapcoe

      The board is working with the computer, but there is no ‘Annotate over the desktop’ button on the home screen or drop menu. Necessary for instruction.

    • #3875

      Hi Mary,
      Depending on what you want to annotate over…?
      If MS Office have you tried marking up directly in Word egg. Through Microsoft own ‘inking’ tools in the ‘Review’ tab. Otherwise, you add tools to your tool palette to personalise it. Go to File, settings and then commands. Find the desktop annotate tool and ‘add’.
      Let us know if either of these work for you.
      Rgds Jon

    • #3876


      If you do not see the desktop annotate option after following Jon’s steps, then most likely you are running on the personal edition of the software. Only the professional edition will have this feature unlocked. Have you recently installed the software on this computer?

      Your reference number is 00477191.

    • #3877

      The Annotate Over
      Desktop tool is only available in the Professional Edition of the ActivInspire


      To confirm whether the
      Personal or Professional Edition is in use, look in ActivInspire’s ‘Help’ menu
      for ‘About’ (in Windows) or in the ‘ActivInspire’ Menu, under ‘About
      ActivInspire…’ (in OS X); in bold type across the top of the window will be the
      version number of the software, preceded by either “ActivInspire Personal Edition”
      or “ActivInspire Professional Edition”.


      If “ActivInspire Personal Edition” is in use, then
      you will need to acquire an activation key for the software, which will be 20
      digits long and start with either 0015 or 0016. 
      If your IT staff does not have a key available or if there is not a Key label
      on your board, please
      contact our support team
      , who can assist you in generating an activation
      key using either the board’s
      Serial Number and Product Code
      or a
      connection to a piece of Promethean hardware

      If “ActivInspire Professional
      Edition” is in use, please check under your ‘Tools’ menu for the Desktop Annotate
      Tool.  If it present there and not in
      your toolbox, you can add it through ActivInspire’s Settings or Preferences (Windows
      or OS X, respectively) in the “Commands” tab there.

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